Last Updated: November 5, 2025
Paintable Pictures LLC ("Paintable Pictures," "we," "our," or "us") operates product brands including Colorables and other personalized product services. This includes e-commerce storefronts such as shop.colorables.com and AI-powered applications such as colorables.com that generate personalized coloring books, stickers, magnets, and other products (together, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit, make a purchase from, or otherwise interact with any part of the Services. If a conflict appears between this Privacy Policy and any other policy or agreement, this Privacy Policy governs how personal information is handled.
By using or accessing any portion of the Services, you acknowledge that you have read this Privacy Policy and understand our data practices. Please do not use the Services if you do not agree with this Policy.
This Privacy Policy applies to the following experiences operated by Paintable Pictures:
Some parts of the Services rely on Shopify or other service providers. Those partners may also process your personal information consistent with their own policies. We describe that relationship below.
"Personal information" means information that identifies or can reasonably be linked to you. It does not include aggregated or de-identified data that cannot be linked back to you. Depending on how you interact with the Services and where you live, we may collect the categories of information listed below.
When you choose "Continue with Google," we receive your Google account email address. We use it to create and manage your account, send transactional communications, and secure your access. We do not request access to your Google Drive, contacts, calendar, or other personal content.
You can revoke Paintable Pictures access at any time from https://myaccount.google.com/permissions.
Original photos you upload for product generation are automatically deleted from our systems within 48 hours. Generated pages are retained so you can access past designs and request re-delivery, but you may ask us to delete them at any time.
The retail storefront is hosted by Shopify. Shopify collects and processes personal information about your interactions with the store to provide, secure, and improve its platform. Information you submit through the storefront may be shared with Shopify and its subprocessors, which can be located outside of your home country.
We also use certain Shopify enhanced features that combine data from your interactions with our Services and other Shopify merchants to help us protect, grow, and improve our business. When Shopify uses personal information for these purposes, Shopify is responsible for handling related privacy rights requests. To learn more, review the Shopify Consumer Privacy Policy or submit a request via the Shopify Privacy Portal.
Before you create an account or confirm you are 13 or older, we collect limited, anonymous analytics data under COPPA’s “Support for Internal Operations” exception. This includes code redemption attempts, basic page views, system performance, and security monitoring. The data cannot be linked to you and is used only for internal operations such as preventing fraud and ensuring site functionality.
When you need more credits, the in-app “Buy credits” flow routes through Stripe Checkout and is available only to adults (parent or guardian). We require the adult account holder to complete any payment, and children under 13 are not permitted to submit billing information.
After you verify your age and create an account, we collect analytics to understand feature usage, run experiments, and deliver a better experience. This may include user journey tracking, performance metrics, and session stitching that connects pre- and post-login activity.
We use Amplitude for analytics and experimentation and Sentry for error monitoring. These providers process data under agreements that require appropriate safeguards for personal information.
You can manage analytics preferences by contacting us directly at [email protected]. Anonymous pre-authentication analytics that support the operation and security of the Services cannot be individually opted out of. You can also control third-party marketing cookies through browser settings and tools such as the Global Privacy Control signal described in Section 9.
We share personal information only as necessary to operate the Services or as required by law. Examples include:
We do not sell personal information for money. Where “sharing” or “selling” for targeted advertising purposes is defined by applicable law, you can exercise your opt-out rights as described in Section 9.
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so keep your sign-in email account secure, monitor for suspicious activity, and notify us of any unauthorized access.
We retain personal information for as long as necessary to provide the Services, fulfill legitimate business purposes, comply with our legal obligations, resolve disputes, and enforce our agreements. Photo uploads are deleted within 48 hours, while account and transaction records may be kept for longer periods consistent with applicable law.
Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute and may apply only in certain circumstances. We will respond to verified requests as required by applicable law.
You may exercise your rights where indicated in the Services or by contacting us using the information in Section 12. We may need to verify your identity before fulfilling your request. You may appoint an authorized agent to submit a request on your behalf; we reserve the right to seek proof of that authorization.
We will not discriminate against you for exercising your privacy rights. If you have concerns about our response, you may contact us to appeal or lodge a complaint with your local data protection authority.
The storefront is intended for individuals who can legally enter into purchase agreements in their jurisdiction. Our applications require users to be at least 13 years old, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, please contact us so we can delete it. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age.
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security of these sites. Review the privacy policies of any third-party site before sharing personal information. Information you make public or share on third-party platforms may be visible to other users without limitation.
We may transfer, store, and process your personal information outside the country where you live. When we transfer personal information from the European Economic Area or the United Kingdom, we rely on approved transfer mechanisms such as Standard Contractual Clauses unless the destination country has been deemed to provide adequate protection.
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised policy on this page, update the “Last Updated” date above, and provide additional notice where required by law.
If you have questions about this Privacy Policy, would like to exercise your rights, or need to appeal a decision, please contact us:
Email: [email protected]
Mailing Address: Paintable Pictures LLC, 1747 Olentangy River Rd #1453, Columbus, OH 43212, USA